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Privacy Policy

Last Updated: June 25, 2026

Welcome to GLOBAL ECOM DELIVERY SOLUTIONS LTD ("we", "our", or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly, securely, and transparently.

This Privacy Policy explains what information we collect, how we use it, when we may share it, how we protect it, and the choices available to you. It applies to all users of our website, mobile applications, and any other services offered by GLOBAL ECOM DELIVERY SOLUTIONS LTD (collectively, the "Services").

By accessing or using our Services, creating an account, or making a purchase, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described below.

Information We Collect

A. Information You Provide to Us

When you create an account, place an order, contact our support team, or otherwise interact with our Services, you may provide:

B. Transaction Information

When you make a purchase, we collect information including products purchased, order number, purchase amount, payment status, delivery method, redemption status, and refund or cancellation history.

C. Device and Technical Information

When you access our Services, certain technical information is collected automatically, including IP address, browser type and version, device model, operating system, language settings, pages visited, and session duration. This helps us diagnose technical issues and improve performance.

D. Location Information

If you grant permission, we may collect approximate or precise location information to display region-specific products, detect fraudulent activity, and personalize your shopping experience. You may disable location sharing at any time through your device settings.

E. Cookies and Similar Technologies

Our website uses cookies, web beacons, and similar technologies to keep you signed in, remember your preferences, maintain shopping cart information, measure website performance, and improve security. Most browsers allow you to disable cookies, though doing so may affect certain features of our Services.

Apple Pay

Our platform supports Apple Pay for a secure and convenient payment experience. When you use Apple Pay, your payment card information is never shared with or stored by us. Apple securely processes your payment using tokenization and encryption. We receive only the information necessary to confirm your payment and complete your order. For questions regarding Apple Pay transactions, contact us at admin@giftmart.com.

How We Use Your Information

A. Provide Our Services

To create and manage your account, process purchases, deliver digital gift cards, verify transactions, and provide customer support.

B. Improve Our Platform

To better understand customer behaviour, improve website performance, develop new features, and enhance overall user experience.

C. Personalize Your Experience

To recommend products, remember your preferences, display relevant content, and provide localized offers based on your interests or location.

D. Communicate with You

To send order confirmations, purchase receipts, delivery notifications, account verification emails, security alerts, and customer support responses.

E. Marketing Communications

Where permitted by law or where you have provided consent, we may send newsletters, promotional offers, and product updates. You may unsubscribe at any time by clicking the unsubscribe link in our emails or updating your account preferences.

F. Fraud Prevention and Security

We use information to detect suspicious transactions, prevent unauthorized access, investigate fraudulent activity, and maintain the security and integrity of our Services.

G. Legal Compliance

Your information may be processed where necessary to comply with applicable laws, regulations, court orders, or governmental requests.

Sharing Your Information

We do not sell your personal information. We may share your information with:

We are not responsible for the privacy practices of external websites or third-party platforms.

Accessing and Updating Your Information

You may access and update certain personal information through your account settings, including your name, email address, password, billing information, and communication preferences.

Account Deletion

You may request deletion of your account by contacting us at admin@giftmart.com. We will delete or anonymize your personal information within a reasonable period unless we are legally required to retain certain records.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, meet legal obligations, resolve disputes, enforce agreements, and prevent fraud. Once retention is no longer necessary, we securely delete or anonymize your information.

Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, alteration, and disclosure. While we continuously improve our security measures, no system can guarantee absolute security. We encourage you to keep your account credentials confidential and use strong passwords.

Children's Privacy

Our Services are intended for users who are legally permitted to enter into binding agreements in their jurisdiction. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information without appropriate consent, we will promptly delete it. Parents or guardians may contact us using the details below.

Your Privacy Rights

Depending on your country or applicable law, you may have the right to:

To exercise any of these rights, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. When significant changes are made, we will update the "Last Updated" date and, where required, provide additional notice. We encourage you to review this policy regularly.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

GLOBAL ECOM DELIVERY SOLUTIONS LTD
Email: admin@giftmart.com

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